Policies and Terms of Service

Policies and Terms of Service

OVERVIEW

This website is operated by Christine Anderson, Owner of Black Butterfly Designs, LLc. Black Butterfly Designs, LLc offers this website, including all information, videos, tools and services available on this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

By accessing or using any part of this site, you agree to honor the Terms of Service as described.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or continued use of or access to this website following the posting of any changes constitutes acceptance of those changes.

PURCHASES

All Sales and purchases are final. See below for conditions of exchange.

Ready-to-Ship items will ship in 3-5 business days, after completion of payment.

Custom Orders will typically ship in 10 - 15 business days (determined by the nature of the request). Once approved, you will receive an email with shipping date. Custom orders will only begin processing upon completion of payment and approval of requirements.

All orders are shipped through United States Postal Service (USPS). At the current time, we only ship within the United States.

Tracking will be provided for all orders.

THIRD-PARTY ACCESS TO TOOLS AND INFORMATION

We may provide access to third-party tools, videos, information, etc, which we neither monitor nor have control nor input.

Upon purchase or use of third-party services, you agree that you do so under your authority and Black Butterfly Designs, LLc bare no liability whatsoever arising from or relating to your use of such services.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using this site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

REFUNDS

We DO NOT provide refunds on items once they are in process.

Returns are not accepted EXCEPT with prior approval. SEE EXCHANGES

EXCHANGES may be permitted upon approval of notification of damage item received. If you receive a damaged item, you must contact us by email at christine@blackbutterflydesigns.com, within 24 hours of delivery receipt. NO items will be accepted without prior approval. Due to the nature of our products and services, your purchased item may be one of a kind. If you need to exchange a one of a kind item, you will be given available options for the item(s) to choose for replacement.

Not sure if your request will qualify, contact us at christine@blackbutterflydesigns.com

SHIPPING - Any approved return shipping fees are the responsibility of the customer/client. Black Butterfly Designs, LLc does not provide or reimburse shipping fees. Black Butterfly Designs, LLc is not responsible for items lost during return shipping. Once returned item(s) are received and processed, we will communicate next steps on a case by case basis.

*Black Butterfly Designs, LLc highly recommends purchasing tracking through your shipping provider if you are approved to return item(s) purchased.

PRIVACY POLICY

We respect your privacy. We DO NOT SELL any information. Information collected or provided is for the intended purpose ONLY.

If you have any questions about the information provided here, please send to

christine@blackbutterflydesigns.com

We reserve the right to update this and all information as needed with or without prior notice.